Business ProfileforKenyon Mobile Detailing

BUYER BEWARE!!!I don't know how this place stays in business! I specifically ordered the $175.00 package and IN DETAIL explained that there was a heavy perfume smell in my car that needed to be removed. The menu of available packages on their own website states that we will "Deep clean and shampoo cloth seats" and "Deep cleaning and shampooing of interior carpets, trunk and floor mats" as well as "Use of hot water extractor machine Use of 214 degree steam cleaning machine" along with "Spot Clean head liner".The tech arrived on time and while I was watching him unpack his stuff I didn't see anything but a vacuum. After about an hour I asked him if / how he was going to shampoo anything. He said he didn't have the equipment listed on the package description and that they didn't even have a steam cleaner at the shop. When I questioned that he said "sounds like false advertising to me". I had him stop and pack up realizing I wasn't going to get what I ordered. Stupidly I felt sorry for him and gave him $60 for his work.Later that evening the owner called me asking how I liked the service. I explained what happened and he started cursing up one wall and down the other telling me that he "F***ing hates F***ing clients, F***ing employees and F***ing detailing" along with using the same very colorful language, totally trashing his worker This is when I hung up on ****** a former truck driver and business owner I've heard a lot but NEVER anything this bizarre!!