We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Sam Levitz Furniture Company, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sam Levitz Furniture Company, Inc.

              2020 W Prince Rd Tucson, AZ 85705-2929

            • Sam Levitz Furniture Company, Inc.

              100 N Pantano Rd Tucson, AZ 85710-2342

            • Sam Levitz Furniture Company, Inc.

              3430 E 36th St Tucson, AZ 85713-5207

            • Sam Levitz Furniture Company, Inc.

              3750 W Orange Grove Rd Tucson, AZ 85741-2821

            Business ProfileSam Levitz Furniture Company, Inc.

            Furniture Stores
            Multi Location Business

            Additional business information

            Additional Info:
            This company's principals also own and operate Ashley Furniture. A separate BBB reliability report is available for Ashley Furniture.
            See all additional business information

            Contact Information

            2020 W Prince Rd

            Tucson, AZ 85705-2929

            Visit Website
            (520) 624-7443

            Customer Reviews

            1.03/5

            Average of 60 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            181 complaints closed in last 3 years

            144 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Sam Levitz Furniture Company, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sam Levitz Furniture Company, Inc.

                2020 W Prince Rd Tucson, AZ 85705-2929

              • Sam Levitz Furniture Company, Inc.

                100 N Pantano Rd Tucson, AZ 85710-2342

              • Sam Levitz Furniture Company, Inc.

                3430 E 36th St Tucson, AZ 85713-5207

              • Sam Levitz Furniture Company, Inc.

                3750 W Orange Grove Rd Tucson, AZ 85741-2821

              Location of This Business
              2020 W Prince Rd, Tucson, AZ 85705-2929
              BBB File Opened:
              2/6/1953
              Years in Business:
              71
              Business Started:
              2/6/1953
              Business Incorporated:
              2/6/1953
              Type of Entity:
              Corporation
              Business Management
              • Mr. Eric R. Creson, Vice President/CFO
              • Ms. Elsa Valdez, Customer Service Manager
              • Ms. Melissa Henton, Member
              • Ms. Gaby Ortiz, Billing Contact
              Contact Information

              Principal

              • Ms. Elsa Valdez, Customer Service Manager

              Customer Contact

              • Ms. Elsa Valdez, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (520) 629-4568
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              181 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Purchase made may 2023 I purchased a power recliner and also bought a 5 year warranty. The recliner is stuck in a reclined position which makes getting on/off difficult. I reported the issue in store 3 times and was told 3 times to expect a callback within 3 business days. It's been over a month and I still get no phone calls. I do not believe they will honor the warranty, it looks like I have to live with broken merchandise.
              Read More
              Read 180 More Complaints

              Customer Reviews

              60 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              HENRY C

              11/04/2024

              A couple of years ago I bought two recliners at *** Levitz on *********** I put five years Insurance on them for repairs and whatever it needed I've only used the insurance twice on one recliner that had to be repaired my other one never got any problems. Now *** Levitz is going out of business I've tried to contact them about my 5-year warranty that I paid for out of pocket to repair my recliners they have not gotten back to me at all I am pretty sure that they will walk away with my warranty money since they are closing up their doors sooner or later I want my refund for what I paid.
              Read 59 More Customer Reviews

              Local BBB

              BBB Serving Southern Arizona

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.