Business ProfileforMazal Enterprises

My mother, ******* *******, was drawn into the Introstem store by employees in the public walkway inside *************** on 9/9/24. ******* has primary progressive aphasia and early-stage frontal temporal dementia. Her aphasia (like ***** ******) prevents her from communicating clearly. She cannot complete sentences 90% of the time. She cannot "find her words." She is 78.She was taken to a private back room and subjected to some kind of treatment/procedure that left bruises on her legs, forearms, and most remarkably, on her forehead. Her medical provider has recorded these injuries and questioned her about the financial, sexual, and physical abuse to which she was subjected. ******* reports not having all of her clothes on, she was held down, and she had to tell ****** the employee, to "stop that." A police investigation has been initiated with the *****************************. Her medical provider, a mandated reporter, has also forwarded this information to the ****. The result of this encounter on 9/9/24 was ******* writing a check for $7,901.95 for a package of skin care products. The check was dated 2020 (not 2024) and endorsed by *******, NOT Introstem (strange). Despite these mistakes, the check was cashed by **************** It is our genuine understanding that someone helped or pressured ******* write this check. She was scared and unable to protest. ********* family, health care provider, and Ashwaubenon law enforcement are not going to let this drop. In the meantime, we seek your help to address this issue. We understand this company has a reputation of predatory marketing. We seek a refund of any of ********* costs, and she can return the ridiculously priced products. We are also committed to raising awareness about this company's practices.