Business ProfileforSlay Glam Box

I love Rasha * Cosmetics and wish I wasn't writing this because I thought ***** was my friend. In January I was charged for one box that I received. *eautiful! In February I was charged twice. The February box was great. In March I was charged 3 times and got a late box that I threw away. I wrote *****, a charming lady that had gone through personal hardships. She stated I had to have made 3 accounts and she had closed 2 of them and would credit me for the 3 boxes. ***** and *** she stated that her company was regrouping and I was hoping her business would get back on track because I love her formula and wished her the best. June I was charged for 3 boxes and received nothing. I let Rasha know. July I received nothing and let ***** know. At this point my feelings are hurt. I am out 6 boxes from a Lady I had respect for. I no longer believe I will receive anything from Slay Glam Box. I have read where others were charged but didn't receive anything. I had thought it was just me and that ***** would make things right. I thought I was supporting a small woman owned business. I now believe that I was just being ripped off by one.

Hello *****,We would like to clarify that our business operations have not ceased. It appears there was an issue with your subscription due to multiple accounts being created with Slay Glam Box. Unfortunately, the subscription system is automated, and we cannot control the creation of multiple accounts.Upon discovering the issue, we promptly canceled the duplicate subscriptions and extended your subscription period. Please note that we took a brief hiatus in April and May to reorganize and adapt to new FHA requirements, which was communicated to all subscribers.You mentioned filing a dispute with your bank regarding the authorized transactions. We communicated that we would ship your order once the dispute was resolved, as there is a risk of the bank refunding the amount, which would result in losses for us, including product and shipping costs.Rest assured, your subscription remains active, and any remaining boxes will be shipped to you as scheduled. We appreciate your positive feedback about ***** and ************** Cosmetics and want to assure you that we value all our supporters and subscribers. Thank you for your understanding and continued support.Best regards, Slay Glam Box