Business ProfileforBudget Electric

I submitted a request through my ********************* about an issue regarding flickering lights in some parts of the home. I was provided with a few companies that came out and I was not satisfied with the experience during initial visit so after a few tries, we were provided with Budget Electric. *******, one of the manager techs was really nice. He was thorough and explained as much as he could for us. He quoted my insurance company with a quote along with the diagnosis. Most of the work/diagnosis was done by one of his team members ******. Unfortunately, after almost 10 visits from them and 6 months later, I am still experiencing the same issues. My home warranty company wouldnt cover the full amount based on the diagnosis so I came out of pocket for most of the initial cost quoted. Communication has been so so with this company as I have to call the main line, speak to *******, then they contact the techs and its a whole back and forth. I've had to call for follow *** multiple times, I have had to ask for a manager for a follow up, I have had to wait anywhere between 2 weeks up to a month just to get a follow up visit to try and diagnose the issue. Although I have been patient and understanding through this experience. I am at a loss for what to do next. I have spent my hard earned money to just have the SAME issue persist. I am frustrated with the trouble shooting. I am not an electrician so I just want someone who knows what they are doing to fix the problem in an efficient timely manner. I block off time from work just to stay home to have the issue remain, I waited up to 2 hours outside of my window for the tech to come and unfortunately I didnt even know the tech left after 10 minutes of the last job, again just to have the issue persist. I'm more frustrated with the back and forth, amount of visits to the home, amount of money I have spent, the amount of time carved out of work just to be home to wait for the techs,the length of time this issue is taking