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            Business ProfileAdvantage GPS LLC

            Data Analytics
            BBB accredited business

            Contact Information

            17361 Armstrong Ave

            Irvine, CA 92614-5721

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            Email this Business
            (800) 553-7031

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/2/2022

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers GPS hardware and software services.

            Products & Services

            Risk Mitigation Software and GPS Tracking Devices

            Business Details

            Location of This Business
            17361 Armstrong Ave, Irvine, CA 92614-5721
            Email this Business
            BBB File Opened:
            5/6/2021
            Years in Business:
            11
            Business Started:
            3/15/2013
            Business Incorporated:
            10/23/2020
            Accredited Since:
            11/2/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Advantage Automotive Analytics
            Business Management
            • Mr. Brian Boling, Member
            • Ms. Denise Armstrong, Member
            • Mr. William Cheney, Member
            Contact Information

            Principal

            • Mr. Brian Boling, Member
            • Ms. Denise Armstrong, Member

            Customer Contact

            • Ms. Corinna Tutor, VP of Marketing
            • Mr. David M Meyer, President
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/21/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Advantage GPS is selling defective GPS's promising customer they are the best GPS's on the market. I was using GPS sold by Goldstar with battery life lasting almost 2 years. Switched to Advantage GPS with promise they are better than Goldstar and better battery life. I have financed cars on the road with Advantage GPS . Some batteries died in the first 4 months. I have 10 dead units out of 29 units I have purchased from them. That is 3rd for now the number keeps going up.They knowingly know these are defective. The solution they offered me is to buy the newer units.I need them to refund my money back on all units, I will deal with loss of my cars which I can not locate on my own
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            HOUSTON L

            12/16/2023

            if you want to lose your car's user ********************** devices, all the time you will have issues with power disconnect, not reporting .........When you call customer service always have the same answer (THE *** IS A PLACE WITH LOW SIGNALE ) Maybe some people dive into the ocean ???Or the other reason is the wrong installation THEY WILL NEVER EVER TELL YOU THAT THE DEVICES ARE TRASH.

            Advantage GPS LLC Response

            12/19/2023

            We highly prioritize customer satisfaction and strive to exceed expectations. In this particular case, the customer encountered an issue with just one of a number of devices we delivered. 

            Upon contacting our customer service team, we promptly addressed his concerns and took immediate action. Despite our efforts to resolve the matter and offer solutions within the parameters of our terms of service, it became evident that the customer remained dissatisfied. To ensure satisfaction, we took the exceptional step of providing a full refund for all devices purchased. Regrettably, despite our ******* attempts and goodwill, we couldn't reach a resolution that met this customer's expectations.

            We value each customer's experience and regret any inconvenience caused. Our team remains committed to continual improvement and delivering exceptional service to all our customers.

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

            More Info on Local BBB

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