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            Business ProfileRobert Abbott Tax Services

            Tax Enrolled Agent
            BBB accredited business

            Contact Information

            841 Arnold Dr Ste D

            Martinez, CA 94553-6860

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            (925) 372-3722

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/27/2017

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            This company offers tax preparation, tax consultation and audit representation.

            Business Details

            Location of This Business
            841 Arnold Dr Ste D, Martinez, CA 94553-6860
            Email this Business
            BBB File Opened:
            11/16/2017
            Years in Business:
            15
            Business Started:
            5/29/2009
            Business Incorporated:
            1/16/2014
            Accredited Since:
            11/27/2017
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Business Management
            • Mr. Oscar B Antonio Jr., President
            Contact Information

            Principal

            • Mr. Oscar B Antonio Jr., President

            Customer Contact

            • Mr. Oscar B Antonio Jr., President
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Alane B

            11/30/2023

            I used Robert Abbott Tax services for 2 years. This year was an absolute nightmare. After receiving my taxes, I called ****** the owner, several times leaving my number, to inquire about discrepancies. There was silence. He never called me back. After writing an unfavorable yelp, he then decided to respond to my yelp saying he didn't have my contact information. We had been communicating by phone several times, yet he didn't have my information. Six months later, in October, he call me to get my unique Pin number. I later found out through the **** that he didn't submit my tax forms correctly in April. My taxes weren't turn in until October. Having this knowledge, ***** never made any attempts to inform me about what happened. He kept assuring me that he had completed them, and that they were submitted. I would definitely not recommend nor trust this business to anyone. My taxes are still pending with a deadline looming due to his failure to do his job. I paid over 1k thinking I was getting professional services, but this is not the case. He doesn't know how to properly submit them to the ****

            Robert Abbott Tax Services Response

            12/01/2023

            Dear *****, Thank you for sharing your review. I want to let you know I genuinely value your business. Kindly accept my sincerest apology and deep regret as your experience did not match your expectations. I did submitted your returns on time. There were just additional compliance and verification requirements being asked after it was initially submitted. I am sorry and I take full responsibility for the issue. It is my goal and utmost priority to assist my clients every single time to prepare and file a correct, complete and an accurate tax return in a most professional and timely manner. I am optimistic the issue will get resolved soonest possible. I will use your feedback to strive to be better and to ensure this does not happen again.I would greatly appreciate if you can give me another chance to earn your business. For any questions or further concerns, at any time, please feel free to call or text me at ************ or email me at ************************************ Sincerely, ***** ******* EA.,MBA Robert Abbott Tax Services ************ ***********************************

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