Business ProfileforWestern Dental & Orthodontics

On August 22nd 2024 I went to western dental in ************* to get a consultation for braces . as I arrived the office is busy meaning a hour or more to be seen . so as I get into the process of whats next I talked to a guy from there office and he just explained to me what price I would pay for the full amount witch was 5000 and 187 monthly and 300 down payment. this was my first time getting braces so I never knew how this was supposed to go. I never got a full consultation meaning he never explained prices to me of anything what they were putting on my teeth etc all I was told was the price .so a month later September 15 a bracket broke so I wasnt sure what do to because that was never explained so I read that the braces they put on me witch was a gold wire they were charging me extra for witch I was never knew so I immediately called western dental and explained that I was never told any of this and basically they just put anything on my teeth without consulting with me because I would of never put myself in this if I couldnt pay and the lady asked did he go through this and show you the options of the braces and I told her no and from then on it has just been a issue . the constant money hungry and telling me it isnt their fault even if he didnt explained to me I signed my name so they want their money . so again I let them know my bracket broke so the lady told the dentist to cut the wire because it was cutting my mouth , and the dentist BROKE THE WHOLE BRACE OFF MY TOOTH AND SAID SHE WILL FIX IT LATER . I HAVE CAVITIES in my teeth and they still put these braces on and havent showed me any type of understanding or empathy I came to get my teeth fixed I didn't want it to be all these problems I am a single mom not currently working and they are asking a 200 dollar fee to remove the braces and **************************************************************************************** this area