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          Find a Location

          In-Shape Family Fitness has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • California Family Fitness

              8680 Greenback Ln Ste 220 Orangevale, CA 95662-3970

            • In-Shape Family Fitness

              7941 Fair Oaks Blvd Carmichael, CA 95608-2442

            • In-Shape Family Fitness

              6314 Fair Oaks Blvd Carmichael, CA 95608-4810

            • In-Shape Family Fitness

              4804 Madison Ave Sacramento, CA 95841-2519

            • In-Shape Family Fitness

              8569 Bond Rd Elk Grove, CA 95624-9521

            Business ProfileIn-Shape Family Fitness

            Fitness Center
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8680 Greenback Ln Ste 220

            Orangevale, CA 95662-3970

            Visit Website
            (916) 987-2030

            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            California Family Fitness is a full service fitness center for adults and children.

            Business Details

            This is a multi-location business.

            Find a Location

            In-Shape Family Fitness has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • California Family Fitness

                8680 Greenback Ln Ste 220 Orangevale, CA 95662-3970

              • In-Shape Family Fitness

                7941 Fair Oaks Blvd Carmichael, CA 95608-2442

              • In-Shape Family Fitness

                6314 Fair Oaks Blvd Carmichael, CA 95608-4810

              • In-Shape Family Fitness

                4804 Madison Ave Sacramento, CA 95841-2519

              • In-Shape Family Fitness

                8569 Bond Rd Elk Grove, CA 95624-9521

              Headquarters
              8680 Greenback Ln Ste 220, Orangevale, CA 95662-3970
              BBB File Opened:
              6/28/1994
              Years in Business:
              30
              Business Started:
              1/1/1994
              Business Incorporated:
              5/1/1986
              Type of Entity:
              Corporation
              Alternate Business Name
              • California Family Fitness
              • California Family Health & Fitness Center
              • California Health & Fitness
              • California Fitness
              Business Management
              • Mr. Randy Karr, President
              • Rosy Eliseo, Complaint Handler
              • Vanessa Cervantes
              • Linnea Faszer, Administrator
              Contact Information

              Principal

              • Mr. Randy Karr, President
              • Rosy Eliseo, Complaint Handler

              Customer Contact

              • Rosy Eliseo, Complaint Handler
              Additional Contact Information

              Fax Numbers

              • (916) 987-2040
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              55 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/18/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Super frustrated with In Shape. I put my account on hold and when it was time to either cancel or restart my account I cancelled it. I was charged for two months regardless of me canceling and had to call multiple times to have this addressed. In the end they are only refunding me for one month because in order to go off hold you have to reactivate your account so even though it was only reactivated for 30 seconds before being cancelled it falls under their 30 day notice requirement. Super shady. I had to force a resolution because they only wanted to provide a credit to an account that I was cancelling. Super frustrating experience because it wasnt my fault they didnt cancel my account appropriately.
              Read More
              Read 54 More Complaints

              Customer Reviews

              11 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dana F

              11/02/2024

              I have been a member for over 5 years and unfortunately I would no longer recommend this gym.There are, constantly, multiple machines broke down and repairs take months. Bathrooms are dirty and unkept. Since the name change from California Family Fitness they seem to care more about quantity than quality. My dues go up every year but quality of the gym goes down. I spoke with a manager regarding my concerns and was told they have to go through corporate to get repairs which he blamed for lengthy repair timeframe. The once family friendly, clean, multiple machines to choose from gym is gone. I understand companies wanting to grow but not at the customers expense. Sadly seeing a significant decline since In-shape took over. Definitely no longer the fun CalFit l've been a member for 5+ years. I'll be looking for a new gym/pool. Been going downhill ever since the In Shape merger.Machines down for weeks at a time. Gym is dirtier than ever. I used to see employees cleaning, but I haven't in weeks.Worst of all is the sauna. Used to be so clean and hot. 180+ Now , the average temperature is 120F. Jaccuzi is never working, and this is an ongoing issue since the InShape merger .
              Read 10 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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