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          Find a Location

          CrossCheck, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CrossCheck, Inc

              1440 N Mcdowell Blvd Petaluma, CA 94954-6515

              BBB Accredited Business

            • CrossCheck, Inc

              PO Box 6008 Petaluma, CA 94955-6008

              BBB Accredited Business

            Business ProfileCrossCheck, Inc

            Point of Sale Systems
            Multi Location Business
            BBB accredited business

            Contact Information

            1440 N Mcdowell Blvd

            Petaluma, CA 94954-6515

            Visit Website
            (707) 665-2100

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/28/2009

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CrossCheck, Inc offers check approval and guarantee services.

            Business Details

            This is a multi-location business.

            Find a Location

            CrossCheck, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CrossCheck, Inc

                1440 N Mcdowell Blvd Petaluma, CA 94954-6515

                BBB Accredited Business

              • CrossCheck, Inc

                PO Box 6008 Petaluma, CA 94955-6008

                BBB Accredited Business
              Location of This Business
              1440 N Mcdowell Blvd, Petaluma, CA 94954-6515
              BBB File Opened:
              11/20/1991
              Years in Business:
              41
              Business Started:
              9/30/1983
              Business Started Locally:
              9/30/1983
              Business Incorporated:
              9/30/1983
              Accredited Since:
              8/28/2009
              Type of Entity:
              Corporation
              Number of Employees:
              150
              Alternate Business Name
              • Check Center
              • Cross Check
              Additional Contact Information

              Fax Numbers

              • (800) 654-4515
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/13/2022

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I had my car in for service on 12-9-22 at the ******* Chevrolet dealer in New ******, **. I went to write a check for $573.00 but my check was declined. I immediately called my Genisys credit union and they said I had over $4000.00 in my checking account. I ended up paying the amount with a credit card and filled out a Cross Check form on the same da that is on their website. I received a form letter from them on 12-12-22 stating nothing had been resolved. I called them but I did not get anywhere since everything is voice activated and "zero" actual people to talk to. I want my stellar credit rating not to be besmirched and I want to know why my check was declined.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ashley B

              06/10/2023

              We had service for 10 days with this company as I used them for my wedding clients and I had one bounce check by one of my clients, and they terminated my account the same day, but still proceeded to try to charge my client on their bank account after canceling our account. ********************* from Crosscheck is one of the worst account managers out there and I regrettably never want account with this company ever again. I would highly advise any business in anyone to seek check guarantees Services elsewhere as their check guarantee is a never guarantee because they wont even honor the check that they told me was gonna be guaranteed. If I could give zero stars, I would. This review is by adventurous images, LLC our store number is ****** .

              CrossCheck, Inc Response

              06/14/2023

              CrossCheck responds to the review by the business.

              CrossCheck has reviewed the matter and conducted an investigation of the issues raised in the review.  As the business was informed, the check item mentioned in the review that the business submitted to CrossCheck did not conform to the requirements for processing.  After being notified of the issue, the business attempted to resubmit the same non-compliant item several times and on different dates.  In this regard, the business has not complied with the terms of service.    

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