Business ProfileforTesla, Inc.

Dear Sir/ ****** just recently I tried to purchase a Tesla Model Y and I was cheated out of the purchase. Please see below for the pertinent details. I would expect at least the $250 refund or a chance to get the same car or something equivalent without paying another $250. OCT 28, 2024 Ordered a white Tesla Model Y with white interior My order consisted of the following price reductions/incentives: Friend Referral for - $500 Military discount for - $1,000 Price Adjustment for - $3,760 The car came immediately available, which was a shock to me (compared to my buying experience with my Model 3, purchased in 2020). Unfortunately, I was not ready to purchase the car, so I opted for the 14 day delay. I did NOT realize Tesla would change the entire car on me and the pricing (without deductions), and without telling me! (The inserted picture is unfortunately NOT the original order pricing. It is the best I can do to recover what I ordered.)I informed Tesla about this change of price and my dissatisfaction. I received a Tesla message stating: Hi *****, will have your sales advisor call you to help get what you discussed! Thank you for your patience. (This is taken directly from the Tesla app message system).The next day, approximately 10 Nov, I received a notice on my Tesla app stating this:This order will be canceled since there are no holds available and you were unable to take delivery of the last assigned ********** response is of course I would not accept the pricing of the new vehicle! All my price reductions were eliminated and the cost of the Tesla Model Y greatly increased.Please help me with this unfair situation! Thank you very much!