Business ProfileforThe Good Feet Store

I went into the Good Feet Store in *******, ** on Saturday 10/12/24 because I am a toe ******. ***** was the staff that fitted me while there, she was wonderful and even made the statement that they had not seen someone with such severe toe walking as mine before. I was told there was a warranty. I did suffer from some pain before going to the Good Feet store but nothing I couldn't handle. I left after purchasing $2,637.70 , my savings, I am on a budget. I rode home with the inserts she had placed. She did explain that it would feel odd, which it did and was very painful. Once home I placed the night time sleeves on only to wake from my sleep with severe pain. I removed the sleeves without any relief. I could not walk without excruciating pain the next day, Sunday 10/13/24. The next day, Monday, 10/14/24, I awoke with pain still in my feet. I called the Good Feet Store in *******, ** and was told I needed different sleeves and then informed him I didn't want any of it if I was going to have pain that severe. I was then told no refunds. I am now stuck with $2,637.70 worth of products that I can not even use. Please help me and let me know the next steps to receiving a full refund.