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          Find a Location

          Mike Thompson's RV SuperStores has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileMike Thompson's RV SuperStores

            RV Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            13940 Firestone Blvd

            Santa Fe Springs, CA 90670-5883

            Get Directions
            Visit Website
            (213) 344-1794

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            Customer Reviews

            1.56/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            8 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1983

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Mike Thompson's RV SuperStores has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13940 Firestone Blvd, Santa Fe Springs, CA 90670-5883
              Years in Business:
              52
              Business Started:
              12/1/1972
              Business Incorporated:
              3/4/1993
              Accredited Since:
              1/1/1983
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Fountain Valley Recreational Vehicles
              • Fountain Valley Trailer
              • Colton RV Expo
              • Cathedral City Recreation Vehicles
              • Mike Thompson Recreational Vehicles, Santa Fe Springs
              Business Management
              • Mr. Frank De Gelas, Owner
              Contact Information

              Principal

              • Mr. Frank De Gelas, Owner

              Customer Contact

              • Mr. Frank De Gelas, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/29/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On September 10, 2024 I had asked the **** service tech, ****** ******, if they could remove the existing two side marker lights at the front of the trailer and install two side marker light /cameras (that I provided) in there place. He gave me an estimate of $645 and I said, I'm providing the cameras, I'm just asking you to install them while my coach is waiting for warranty work to be performed. He said that's just an estimate that comes up on the computer, it's probably going to $45 per light. When I asked on Friday October 26th, if the warranty work had been done yet and how much is the installation of the cameras going to cost, he said "$645 dollars, just like the work order says" I reminded him that was an estimate not an agreed upon cost. Then I asked him how many hours did they spend to do the work, he said "3 hours". I expressed my disbelief and said how can that possibly be fair, that's three times the amount I paid for the cameras themselves. He came back and said they could reduce it to $500 and I said 3 hours at $80 is fair, I would agree to pay $240. That's my request for an adjusted billing amount, $240.
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              Read 20 More Complaints

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              GENIA G

              10/30/2024

              STAY AWAY FROM **** Thompson RV, Colton, **. They are liars, and steal items out of your trailer while holding it hostage for repairs. I bought my trailer in April of 2024 and STILL haven't been able to use it because it literally fell apart. THIS COMPANY does NOT stand behind what they sale, they point fingers at everyone else, ignore you, treat you like s*** and are 100% sexiest. I hate this company and will never ever step foot on their lot again. I am looking for a lawyer to create a class action law suit, Contact me if you are interested in joining the law suit. DO NOT give this place one dime, they will smile and lie to your face then treat you horrible when you contact them about any problems.
              Read 8 More Customer Reviews

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              BBB of Los Angeles & Silicon Valley

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