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          Find a Location

          American Honda Finance Corporation has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAmerican Honda Finance Corporation

            Financial Services
            Multi Location Business
            BBB accredited business

            Contact Information

            PO Box 2295

            Torrance, CA 90509-2295

            Get Directions
            Visit Website
            (310) 783-2000

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            Customer Reviews

            1.05/5

            Average of 108 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            785 complaints closed in last 3 years

            231 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/6/2009

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            American Honda Finance Corporation has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              PO Box 2295, Torrance, CA 90509-2295
              Years in Business:
              44
              Business Started:
              2/6/1980
              Business Incorporated:
              2/6/1980
              Accredited Since:
              8/6/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Honda Financial Services
              • Honda Finance
              Business Management
              • Ms. Kathy Wakisaka, Sr. Operations Analyst
              • Mr. Narutoshi Wakiyama, President
              • Shinji Kubaru, Vice President/Treasurer
              • Mr. Paul Honda, Vice President
              Contact Information

              Principal

              • Ms. Kathy Wakisaka, Sr. Operations Analyst

              Customer Contact

              • Ms. Kathy Wakisaka, Sr. Operations Analyst
              • Mr. Narutoshi Wakiyama, President
              • Shinji Kubaru, Vice President/Treasurer
              • Mr. Paul Honda, Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              785 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/29/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I called Honda Financial Services on October 28th 2024 in regards to car that was repossessed, upon requesting to speak to a supervisor, the agent on the line refuse for the allowance of speaking to a supervisor. Perhaps speaking to a person in management could have helped me resolve the matter, but I was denied that privilege. I need someone to get back to back as soon as possible please. I have making payments on this car for 2 and a half years and have just hi hard times.
              Read More
              Read 784 More Complaints

              Customer Reviews

              108 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ana L

              11/07/2024

              My car was total lost on 8/23/24. Insurance had sent all the paperwork needed to get a letter of guarantee, when finally the insurance received it had the wrong amount, insurance called and resent all paperwork and as of now 11/7/24 still unable to get a new letter of guarantee to be send to the insurance. In the meantime I am being harassed everyday to make a payment (September, and on) threatening me that my credit will be affected. I had asked to speak to a supervisor at this point and I was told that a case needs to be created.( I do not know if I will be talking to anyone in the *********** )and the *** said that will follow up with me later today. I get the same answer every time I call. Lets see if this one does the job. I am writing this review to see if anyone can give me an advice on what else to do to get a LETTER OF GUARANTEE. So I can start my claim with the gap insurance, because I need a copy of the check. First and last time I will finance a car with Honda financial.

              American Honda Finance Corporation Response

              11/12/2024

              American Honda Finance Corporation (AHFC) is responding to a complaint received via the BBB from *** ***** dated November 7, 2024. **** spoke with the customer and advised them of what would be required to accommodate their request. At this point, **** considers this complaint to be closed.
              Read 107 More Customer Reviews

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