Business ProfileforSmart Consumer Solutions, LLC

Hello, I have been trying to get a response from this company since 07/19/2020. I recently called ( which was hung up on several times). I have emailed requesting they acknowledge , called again several times was hang up . I am looking for reimbursement in the amount of ******. Below you will find recent email sent . And then the original email requesting cancellation of same. However, they kept on charging 1) Hello. As you can see from the email below. I had requested a cancellation of this membership effective 07/19/2020. As I was looking at my finances, I noticed a charge on my statements of $27.00 appearing on around the day of 23through the 27th of each month from 09/27/2020 through 03/2022. I, however, thought this was for a charge for another TV cable account that I had . I was reviewing my statement, and noticed that I no longer had the cable company, however, I was still being charged. After investigating deeper, I then noticed this goes back to 09/27/20 I notified my bank and they can only investigate for 12 months, in which they did, and I received credit up to 09/27/20. My bank told me that I had to get in touch with you for the rest of the credit. Please credit me the $****** as soon as possible. charges were 9/27/20,10/26/20,11/25/20,01/25/20,02/22/21,03/25/21,04/24/,21,05/24/21,06/23/21,07/23/21,8/23/21,09/21/21,10/21/21,11/20/21,12/23/21 2/ original email sent 07/19/2020 ( below in uploads