Business ProfileforHazeltons Gift Baskets

I would give this business negative stars if I could. I ordered a gift basket which was "The Delicious Chocolate Truffles Gift Set". Should have contained 5 chocolate products (bar, pretzels, almonds, truffles and a brittle) all packaged in blue in a wooden box. Looked great on the website. It was just under $80.00 which included shipping. Website said it was in stock. What my friend received was two Hershey chocolate bars, a piece of cranberry cheddar cheese, a package of beef jerky and a bag of candies. Certainly not anywhere near the price I paid for the basket and nothing which I ordered. When I called **************** I was told I would have to send an e-mail which I did explaining I was very unhappy with what they did and I wanted a full refund. Their reply was that they could change any items in the basket due to what they had in stock. I asked why it showed in stock on line and why they did not contact me which is what it said they would do but they told me they were too busy to call. This is in January which I don't believe is a very busy season. I checked their website and they are still offering this item in stock. I brought that to their attention and they say they just didn't update the site. Absolutely unacceptable customer service. After many e-mails they offered me a 30% discount. I told them I want all my money back. Of course they would prefer to keep my money as they have certainly done with other customers. Stay away from this company from what I am reading they falsely advertise and send nothing of what was ordered.