Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

China Cat Estate Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforChina Cat Estate Sales

    Estate Liquidators
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/26/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    12620 Beach Blvd Ste 3-199, Jacksonville, FL 32246-7131
    BBB File Opened:
    4/27/2011
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    1/1/2015
    Accredited Since:
    9/26/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • China Cat Antiques, LLC
    Business Management
    • Ms. Susan Alabbassi, Managing Member
    Contact Information

    Principal

    • Ms. Susan Alabbassi, Managing Member

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marrilee H

    1 star

    11/18/2024

    After the contact was signed, they told me they would only have it open for three hours each day of a three day sale. So it ended up that not much got sold. They took 50% as was agreed on but they charged me $100 for advertising and $300 to clear out the condo I was told that they had charities they could use for cleaning out and so there was almost never a charge for that As it was my money they used, I asked for a bill from the one that cleared it out, they never responded to my request. I ended up only making under $200. I could have made that by selling 1 thing on Marketplace. I do not recommend this company.

    China Cat Estate Sales Response

    11/19/2024

    ********,Thank you for taking the time to share your feedback. Im sorry to hear that you were unhappy with your experience. At China Cat Estate Sales, we strive to provide the best possible service to our clients and take all concerns ************ clarify, the sale hours were determined based on strategies that have proven successful in generating focused traffic and high-value sales. While shorter sale hours may seem limiting, they are a common practice in the industry to attract serious buyers.The advertising and clearing fees were outlined in the agreement we signed prior to the sale. You hired our company to meet the firm timeline for the closing of your home, and to ensure this was achieved, professional clearing services were necessary. While we work with charities whenever possible, in this case, using a professional service was the only viable option to prepare your property on time.I also apologize if there was any misunderstanding regarding the clearing service invoice. We will review our communication process to ensure greater transparency in the future.Your feedback is valuable to us, and I regret that this sale did not meet your expectations. We will use your comments as an opportunity to improve our services moving forward.

    Local BBB

    BBB Serving Northeast Florida & The Southeast Atlantic

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.