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Find a Location

Network Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNetwork Solutions

    Internet Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    According to information in BBB files, Network Solutions has a pattern of complaint alleging Webhosting and Refund Issues. 

    Specifically, consumers state they purchase a webhosting package with Network Solutions but their website does not work as intended. Consumers also state it is difficult to get these matters resolved as they cannot reach a live company representative.  

    BBB contacted Network Solutions to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint. This aspect of the Business Profile will be updated if any additional information becomes available.

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 123 Customer Reviews

    Customer Complaints

    225 complaints closed in last 3 years

    59 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Network Solutions has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      5335 Gate Pkwy, Jacksonville, FL 32256-8080
      BBB File Opened:
      8/24/2015
      Years in Business:
      21
      Business Started:
      10/8/2003
      Business Started Locally:
      8/3/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Perfect Privacy
      Business Management
      • Ms. Linda K. Shutterly, Manager of Customer Relations
      Contact Information

      Principal

      • Ms. Linda K. Shutterly, Manager of Customer Relations

      Customer Contact

      • Ms. Linda K. Shutterly, Manager of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (904) 880-0350
        Primary Fax

      Customer Complaints

      225 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      123 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rickey G

      1 star

      11/05/2024

      Network Solutions is shady as they come. A domain expired due to a bad CC exxpiration date. That was on us, they sent various notices to the domain, again bad on us for not seeing those but we rarely use the domain and those emails were in junk email, also hosted by them. Long story short, the domain went past it's 45 days, they "deleted" it and when we contacted them they said oh.. it's been deleted but you can buy it from our ********************* for $2899.00 for a domain we normally renew for $14.99 per year. Those are some shady business practices and wanted to report this. No phone calls were made to us only email and even though they still own the domain they wouldn't restore it for us. Never using them again. Ideally Zero Stars

      Local BBB

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