Business ProfileforTop Tier Moving Group LLC

BEWARE OF SCAMMERS!!!!!!!!!!! On August 27, 2024, I hired Top Tier Moving Group to move boxes and some furniture from LA to **. I went over every item of inventory with measurements and gave them the complete box count with measurements. I also sent the salesman, *****, pictures of the items. I paid him a $1,000 deposit. Then within the 72 hours I canceled the move. Then a couple of days later, I reinstated it and was called by a dispatcher, *****, the next day. I went over the entire inventory in full detail of box sizes and dimensions and all pieces of miscellaneous furniture and other items. This dispatcher said the amount of cubic feet in the contract was not correct and increased it,costing me another $350. Then on August 30th, Sala ******************************** came to pick up. I had them Do a walk through and the 2 guys claims my items would take up their entire 26 ft truck and that they would need $6000 more than the $1030 balance that is in my contract. I told them to leave. I called and put holds on my credit card, but it was too late! I called Top Tier and talked to their customer service girl, who treated me like a child by putting me on hold as a time out to calm down from my frustrations. I explained how the calculations of cubic feet were totally off from Sala's!!! ***** reassured me that I was well covered with extra room when he sold me the job. He even negotiated me away from another mover who was cheaper and gave me extra cubic feet. Now, I had to leave my inventory behind and drive my dogs back to ** and my sister has all of my boxes and furniture taking up her living room and dining room! Top Tier refuses to give me my refund back!!! I don't trust them!! I have a family friend who is a mover, who did a walk through and said the inventory will fit on a ***** ft truck at a fraction of the cost of what Sala and Top Tier wants. I want my refund back!!! Both Top Tier and Sala scammed me!!!