Business ProfileforThe GLD Shop
At-a-glance
Customer Complaints
96 complaints closed in last 3 years
62 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 30 NE 25th St, Miami, FL 33137-4833
- BBB File Opened:
- 12/6/2016
- Years in Business:
- 8
- Business Started:
- 10/11/2016
- Business Incorporated:
- 10/11/2016
- Accredited Since:
- 6/8/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- GLD, LLC
- ShopGLD, LLC
- Business Management
- Mr. Christian Johnston, Founder/CEO
- Mr. Mark Seremet, CEO
- Henry Van Der Sype, CFO
- Contact Information
Principal
- Mr. Christian Johnston, Founder/CEO
Customer Contact
- Mr. Christian Johnston, Founder/CEO
- Mr. Mark Seremet, CEO
- Mr. Clive Kabatznik, Managing Member
- Mr. Dan Gardner, Managing Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
96 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
60 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Donald C
5 stars11/01/2024
The GLD Shop Response
11/02/2024
Hello,
Thank you for taking the leap with us and for sharing your awesome review! I'm so stoked to hear your chains and pendants are giving you those next-level sparkles in the sun, reaffirming GLD's doing it right in providing only the best materials in the market.
To help clarify, our Gold-Plated pieces, are indeed plated with real gold, typically between 14k-18k depending on the item. The stones on your set are also top-grade CZ stones (Cubic Zirconia), being the best of the best on the ***** scale, giving you that brilliant sparkle!
Were here whenever youre ready to add even more to your collection - Keep shining bright!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.