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          Latin Touch, Inc. has 1 locations, listed below.

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            Business ProfileLatin Touch, Inc.

            Kitchen Accessories

            Contact Information

            12176 SW 128th St

            Miami, FL 33186-5230

            Visit Website
            (888) 272-7629

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            12176 SW 128th St, Miami, FL 33186-5230
            BBB File Opened:
            5/8/2013
            Years in Business:
            15
            Business Started:
            11/23/2009
            Business Incorporated:
            11/23/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 6829817 for this business, issued by Miami-Dade Tax Collector

            These agencies may include:

            Miami-Dade Tax Collector

            140 W Flagler Street, 1st Flr

            Miami FL 33130

            (305) 375-5452

            Type of Entity:
            Corporation
            Business Management
            • Mr. Matthew Masters, President
            Contact Information

            Principal

            • Mr. Matthew Masters, President

            Customer Contact

            • Mr. Matthew Masters, President
            Additional Contact Information

            Fax Numbers

            • (305) 675-7875
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a Caja China from *******'s company on December 19th, 2022 and dealt with him directly at the physical address of his company. When we went to use the Caja China it was missing parts. I notified him of this by email and he stated the parts were not in stock but they would be back in stock later. Almost a year later we still do not have the parts. I have the email saved in which he stated that he would resolve this. I also have every email saved that I have sent to him over the year trying to get a response from him. On December 1st I called and he picked up the phone. I asked if this was *******. He was evasive, didn't answer my question, then proceeded to ask me who was calling. I laughed and said I know this is you, *******. I then stated who I was and that I was following up on the parts we were missing. He immediately hung up the phone without answering me. I called back and he refused to pick up the phone.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris S

            12/01/2023

            BEWARE of this business or as they call themselves... A global retailer and distributor! I am leaving this review because a year later we still do not have the parts that were missing from our Caja China. I have an email from Mat the owner that he would resolve this issue: His words are as follows from 6 months ago "Hi *****. The Double Rack sets are back ordered right now. Once we have them we will get them delivered along with the handles." I just called and he picked up the phone. I asked for Mat. He says: Who is this? It was obvious it was him. He has ignored my emails for months. I laughed and then said: *** I know this is you and we have been waiting for our parts for almost a year. What does he do? He hung up the phone and wouldn't pick up when I called back! A person like this does not deserve my business and would not be there for you for support if anything goes wrong. I should have been suspicious when I saw that his name was *****************************. A gringo in ***** selling Caja Chinas?
            Read 1 More Customer Review

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

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