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Find a Location

Spirit Airlines has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSpirit Airlines

    Airlines
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    On 11/18/2024, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 24-11988. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to New York Southern Bankruptcy Court One Bowling Green New York NY 10004 for resubmission to that court. The case number should be entered on the form.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 1,104 Customer Reviews

    Customer Complaints

    4,791 complaints closed in last 3 years

    1,516 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Spirit Airlines has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2800 Executive Way, Miramar, FL 33025-6542
      BBB File Opened:
      8/26/1999
      Years in Business:
      34
      Business Started:
      1/1/1990
      Type of Entity:
      Corporation
      Additional Contact Information

      Fax Numbers

      • (954) 447-8010
        Primary Fax
      • (810) 791-8906
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      4,791 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1,104 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicole M

      1 star

      11/13/2024

      I have never experienced such discrimination and horrific customer service. Flying from SDQ to ***, our flight was delayed multiple times. Eventually we boarded our flight, only to have to have to flight catch fire. We returned to ***. When we returned, the Spirit staff pretended they only spoke Spanish and not English. They were only attempting to help Spanish speaking passengers. Unfortunately for them, some of us understand Spanish. We were told that they wouldn't be able to get us out until the following week when we called them out on the fact that the did in fact speak English. We were also told that if we took the hotel voucher, we would forgo our right to a flight credit and or full refund. Disgusting on the part of their staff for discriminating against US citizens.

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