Business ProfileforBob Tyler Toyota

ON August 31st 2024 I went to Bob Tyler Toyota located at 7201 Pensacola Blvd. Pensacola, FL 32505. I met with salesman Tony ******l. I told him I wanted to trade in my car and buy a new, used car. I wanted to pay cash, please give me a good deal. Tony told me cash didn't matter, he assured me he would give me a great deal. He sold me a 2020 Toyota Corolla. I traded in my car. When I arrived home, I called my sister, she informed me that I was taken advantage of. I am a 74 year old female and Tony charged me thousands of dollars above value. He gave me thousands of dollars below value for my trade in. I went right back and said I wanted to cancel the deal. Tony said no and walked away. I spoke to the General Sales manager, Paul **********. He said no, I told him I wanted a better deal on the Corolla and I wanted my trade in back, I would pay the difference. He said no, you bought a car. I asked to speak to the Genera Manager, Paul said she would be back 9/2/2024. When I asked for her name he said I'm not telling you! Very rude, nasty man. I went over to another employee, she told me it was Dana Tyler, Bob Tylers Daughter. I went back Tuesday to speak with Dana Tyler. Dana told me I am not changing anything and your trade in is long gone to the auction. A few days later I sold the Corolla for another car . I was so upset for what they did to me I couldn't look at that car. It has taken me a long time to write this letter. Too upset. I wish Tony, Paul and Dana the best of Karma they deserve.