Business ProfileforGet Coastal Exteriors, Inc.
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 6834 28th St Cir E STE B, Sarasota, FL 34243
- BBB File Opened:
- 1/7/2016
- Years in Business:
- 9
- Business Started:
- 11/5/2015
- Date of New Ownership:
- 4/28/2023
- Business Incorporated:
- 11/5/2015
- Accredited Since:
- 9/13/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CCC1332303 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2026.
These agencies may include:
Manatee County Construction License Board
BBB records show a license number of CCC1332303 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of -CCC1332303 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2026.These agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of I-CCC1332303 for this business, issued by Pinellas County Construction License BoardThese agencies may include:
Pinellas County Construction License Board
7887 Bryan Dairy Road Suite 133
Largo FL 33777
BBB records show a license number of CCC1332303 for this business, issued by Hillsborough County Construction License BoardThese agencies may include:
Hillsborough County Construction License Board
5701 E Hillsborough Ave Ste 1140
Tampa FL 33610
https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/
- Type of Entity:
- Corporation
- Business Management
- Mr. Terry Coutsolioutsos, President
- Contact Information
Principal
- Mr. Terry Coutsolioutsos, President
Customer Contact
- Ms. Kathryn Sheflin, License Holder
- Mr. Terry Coutsolioutsos, President
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
William N
1 star06/27/2023
Get Coastal Exteriors, Inc. Response
07/04/2023
****, I always appreciate feedback from our existing and potential customers. It was certainly an awkward situation with home buyers, agents, inspectors, and sellers present for a roofing inspection and estimate. The scheduling of all these people convening at your property was not at our discretion. This may have created some unintentional consequences due to the fact that multiple "buyer" parties were present for the roofing inspection/estimate. In fact the home buyer's inspector was on the roof with our Project Manager.
Our inspection discovered that a 22 year old roof with cracked/chipped tile, mortar degradation, and cap/ridge risers that were beginning to rot was beyond a repair. .
After the initial inspection, you called with your concerns, and we aligned on a second inspection. I brought out our Head of Quality and Production (23 years of roofing experience) to assess your roof with a second opinion. We did a second inspection with a drone and 3rd party report and found the results to be consistent with the first inspection. All of these findings have been documented by handheld and drone video footage.
It was also noted in your Sellers Disclosure Agreement (Signed 6/12/2023) that there were no known previous repairs or defects. This is inconsistent with our inspection, seeing that there were several dated repairs to tile and mortar.
Again, **** we are sorry for the situation, and the unintended consequences of multiple parties being present for our inspection. We had no involvement in the scheduling buyers, buyer's agents, or buyer's inspectors during our inspection/estimate. Our goal is create great customer experiences, and based upon your feedback, it looks like we fell short. Let's discuss how we can make it better for you. I will reach out to set up a time to discuss.
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