Business ProfileforNova Auto Shop, LLC
At-a-glance
Related Categories
Business Details
- Location of This Business
- 12585 W Sunrise Blvd, Sunrise, FL 33323-0900
- BBB File Opened:
- 12/30/2020
- Years in Business:
- 5
- Business Started:
- 6/1/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Nova Tires & Beyond
- Business Management
- Leonardo Abramovich, Manager
- Contact Information
Principal
- Leonardo Abramovich, Manager
Customer Contact
- Leonardo Abramovich, Manager
- Additional Contact Information
Fax Numbers
- (954) 302-2023Primary Fax
Email Addresses
- Primary
- (954) 302-2023
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/31/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Christopher S
1 star04/07/2024
Nova Auto Shop, LLC Response
04/07/2024
Hi,
The customer was at a previous shop installing tires or having some services at his tires. When he came at our shop for oil change, we always offer to rotate the tires, we found that his lug nuts were to tight to the point that those 2 lugs nuts has to be removed either by us or by any other shop in order to be able to remove the wheel from the vehicle and because of those 2 lug nuts overtight by previous shop there is no other way to removed them by breaking them of and have the studs replaced it. It was explained to the customer prices of parts and labor and he agree to continue with the service. It was also explained that is not safe to drive a vehicle without all the lugnuts. The customer has always the last decision, our job is to inform them prices of repair and possible safety risk. He needs to understand that in order to replace the Studs there is extra labor involved and we have charged him accordingly by the book that it show labor time and parts. No one is forced to do any work, the customer ultimately has the options also to tow the car from the shop if he doesnt feel safe or if he doesnt believe in our expertise.
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