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            Business ProfileThe Park Apartments

            Apartments

            Contact Information

            7528 Park Promenade Dr

            Winter Park, FL 32792-8601

            Get Directions
            Visit Website
            (407) 679-4226

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers apartment guide, local publications, yellow pages and open houses.

            Business Details

            Location of This Business
            7528 Park Promenade Dr, Winter Park, FL 32792-8601
            BBB File Opened:
            6/20/2003
            Years in Business:
            35
            Business Started:
            7/18/1989
            Alternate Business Name
            • Orlando II Associates, L.P.
            Business Management
            • Kim Brownstein, Property Manager
            • Melissa Gustave, Manager
            Contact Information

            Principal

            • Kim Brownstein, Property Manager

            Customer Contact

            • Pat Addeo, President
            • Vaishali Taylor, Vice President
            • Kim Brownstein, Property Manager
            • Melissa Gustave, Manager
            Additional Contact Information

            Fax Numbers

            • (407) 679-8443
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I live in an apartment at ******************. Under our lease they agree to pest control. We have requested pest control to get rid of roaches for over a month now. They have increased our rent and still are not providing the pest control service that is agreed upon under the lease. Pest control used to show up regularly, however the office is now under new management. This new management is ignoring our emails, not providing us proof that pest control is showing up and giving us the run around. I believe the amount of roaches showing up is a health concern since it is where we live, sleep, eat and cook. Since pest control is agreed upon under our lease and I am paying rent, I expect this issue to be rectified but the apartment is not dealing with this issue no matter how many times we stop by, call or email.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Do A

            12/03/2023

            4 years no A/C. Months without water. Mold. Roach infestation. You name it. They got it. Health violations. Right violations. They have no idea what they are doing and they just try to get by with little efforts.

            The Park Apartments Response

            12/04/2023

            Hello I have review all the past and future and i dont have any tenant by the name. I have no resident that has been living at the Park with out a/c for 4 and water or mold and we treat for pest control all unit per resident request and we all building quarterly. can you Bobby *** please provide me a unit # or the address and they years live on property
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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