Business ProfileforKeith McDonald Plumbing, Inc.

On ******* at 9:56 am, I reached out to Keith McDonald Plumbing on getting an estimate regarding plumbing work. I was scheduled for someone to come out on ******* to look at what I wanted to be done. On ******* a Keith McDonald employee came out as scheduled and the guy who was here stated that once he wrote it up that my estimate would be sent via email and if something occurred where I didn't receive it someone from the office would give me a call. On ************ at 10:50 am, I reached out to Keith McDonald due to I had not received my estimate; I was told that I would have my estimate later that day and that they do apologize for it taking so long. I responded by saying no problem. Later that day I check my email "spam and all" and no "estimate" email; I did not hear from anyone from Keith McDonald via telephone either. On ********, 22 at 2:31 pm, I called Keith McDonald regarding my estimate, this time I was told that the guy was still trying to do my estimate and that someone will reach out to me on Monday which would have been *****, 22; no one called nor did I receive an email "check everything, spam." At this time I would like to receive a refund due to a service I paid for and never did receive; and at this time even if I did receive one from them I would not want them to do the service. I feel that regardless of if I am a major company or just a residential someone should have reached out. Here it is, almost a month and no estimate, just give me my refund so that I can use that money to get someone else.