At-a-glance
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Business Details
- Location of This Business
- 495 Watson Blvd, Warner Robins, GA 31093-3407
- BBB File Opened:
- 9/9/2015
- Years in Business:
- 21
- Business Started:
- 1/3/2003
- Business Started Locally:
- 1/3/2003
- Business Incorporated:
- 1/3/2003
- Accredited Since:
- 8/11/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Warner Robins Chevrolet Cadillac
- Robins Chevrolet Cadillac, LLC
- Business Management
- Mr. Jeremy Shaughnessy, General Manager
- Mr. Brad Williams, General Manager
- Contact Information
Principal
- Mr. Brad Williams, General Manager
Customer Contact
- Mr. Charles Cantrell, Owner
- Mr. Bobby Cramer, Operations Manager
- Ms. Beverly Wooten, Customer Relations Specialist
- Mr. Jeremy Shaughnessy, General Manager
- Ms. Melissa Pinson, Corporate Contact
- Mr. Ben Gaff, Corporate Contact
- Mr. Brad Williams, General Manager
- Ms. Linda Heard, Controller
- Ms. Jennifer Walden, Customer Relations Specialist
- Mr. Joey Jackson, Service Manager
- Mr. Larry Mullis, Parts Manager
- Mr. Alan Johnson, Sales Manager
- Ms. Lauren Miller
- Ms. Kay Carpenter
- Additional Contact Information
Fax Numbers
- (478) 922-4073Primary Fax
Phone Numbers
- (478) 449-3914Other Phone
- (478) 449-3915Other Phone
Website Addresses
- (478) 922-4073
Customer Complaints
13 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/11/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Donna A
1 star03/05/2024
Five Star Chevrolet Buick GMC Cadillac Response
03/08/2024
Hello,
We would be more than happy to address any concern on the customer's vehicle that we are able to duplicate and diagnose. However, we have had several incidents of not being able to duplicate the customer’s concern. Our service department has a high volume of customers' daily, which can result in delays for many reasons. There are times where it can be very difficult to give a precise turnaround time for certain types of repairs or diagnosis. We do not and have not had loaner cars for years and yes it was a direct result of Covid which resulted in inventory shortages from the manufacture, to which the loaner cars were supplied from. Based on the customer review, it is apparent that we are no longer able to meet the customer’s expectations.
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