Business ProfileforEquity Residential

***** Infested Apartment and Gaslighting ManagementDo Not Move Here! I have lived here 3.5 years. The only pros are that the concierges are great and the views are decent. In addition to the ***** infestation, trash is left in the hallway, loud drilling often occurs without warning, theres one working elevator for 30 floors, and there have been massive floods and a fire.I started seeing a concerning amount of roaches 3 months ago and maintenance called an exterminator who came every 2-3 weeks. Since then, I have seen over 40 german roaches in my apartment in every stage of their lifecycle (adults, nymphs, egg sacs). This continued after I completely stopped cooking, using the kitchen, and having guests over in an effort to contain it.Last week the exterminator came (inexplicably after 4 weeks) and claimed the ***** infestation was getting better. I was happy but skeptical as I still saw two roaches in the bathroom the week before. After he left, I checked the kitchen trap and there were 3 moving adult roaches and an egg sac. After 3 months. In a clean kitchen I havent used.Given how this has destroyed my mental and social life with no end in sight, I asked management to let me out of my lease early solely due to the infestation. Management ignores that the exterminator didnt check the traps and refuses to let me out of my lease outside of paying a 1.5 month ($7k) termination fee. Management claims seeing 3 live roaches and an egg sac days ago is not indicative of this taking months to resolve. Im sorry, WHAT???I have not had a pest issue in 15 years of apartment living, and it is obvious the roaches are coming from inside the building (Id see 4-5 yearly in my first few years and this infestation happened as they are replacing the elevator behind my kitchen wall). I almost didnt move here because there were two prominent reviews mentioning huge ***** issues at the time. Really wish I listened.