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            Business ProfileCrain Communications

            Newspaper

            Contact Information

            130 E Randolph St Ste 3200

            Chicago, IL 60601-6201

            Visit Website
            (312) 649-5200

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 94

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Crain's Chicago Business is a regional business newspaper. Our newsroom delivers breaking news, cutting-edge analysis, thoughtful opinion and informative events to Chicago's corporate, civic and cultural leaders through a weekly print edition as well as through a suite of curated newsletters centered on the publication's website, ChicagoBusiness.com.

            Products & Services

            This company offers magazines

            Business Details

            Location of This Business
            130 E Randolph St Ste 3200, Chicago, IL 60601-6201
            BBB File Opened:
            4/1/1970
            Years in Business:
            94
            Business Started:
            1/3/1930
            Type of Entity:
            Partnership
            Alternate Business Name
            • Crain
            • Crain's Chicago Business
            • Advertising Age
            • Business Insurance
            • Modern Healthcare
            • American Trade Magazines
            • Workforce Management
            • Pensions & Investments
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Jim Kirk, Publisher/Editor
            • Mrs. Ann Dwyer, Managing Editor
            • Ms. Tracij Hart, Associate Director
            • Mr. Peter Grantz, Vice President
            • Terri McCoy, Paralegal
            Contact Information

            Principal

            • Mrs. Ann Dwyer, Managing Editor

            Customer Contact

            • Ms. Christine Rozmanich, Company Contact
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/09/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            For the past decade, I have had to call Crain's Chicago Business **************** to lower their "promised" rate to me for their Basic Digital Subscription.For example, on May 26, 2022 I spoke with ******* ***** who refunded the initial charge is $169, then charged me the "promised rate" which is typically under $100. I recall this year being approximately $60. Definitely under $100. This rate was to continue with no further issues each year ************* May, 2021 the renegotiated charge was $99 with ********* 2023, I simply did not have the time to call and refute.Each time, I begin with online customer service who then escalates / requires me to call their ********* 2024, I was charged $169. I have called and asked that they cancel my account and refund me the $169. I am tired after a decade of constant renegotiation. Online could not assist. Phone customer service *************) and a manager was unavailable. I am waiting for a call back.I would even accept a prorated refund at this point. All of this is shameful and disappointing.
            Read 3 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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