Business ProfileforDecatur Earthmover Credit Union

On November 7, 2023 Decatur Earthmover towed my car stating I was 108 days behind on my payments. My car payments are due on the 21st of every month. I knew I was going to have surgery on August 28th of 2023 and that I would be out of work for a month. So on August 16th, 2023 I paid 2 car payments. My car payments are $241 & I gave them $500 even after hours using their deposit box. Then on September 3rd of 2023 I made another car payment of $241 in person. That would have put me on track to pay my payment on November 21st, but they towed it on the 7th. They didn’t give me a receipt for either transaction. Normally if I pay in person they give me a receipt, and if I pay after hours I get a receipt sent to my email which did not happen. Decatur Earthmover is telling me they also do not have those receipts. They wanted me to pay off the entire loan plus the towing fees which came to a total of $3091. Which I did not have at the time nor could I come up with that amount of money in 21 days. Now I am in debt to them and my credit is being effected when my car should have not been towed in the first place. They cannot provide me with the receipts, and I am not the first person they have done this to. On the same day my car got towed, Shawn Thompson also got her car towed. They told her the same thing, she owed $2000 and they couldn’t provide her the receipts.