We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Tiffany & Co.-Oak Brook has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTiffany & Co.-Oak Brook

            Jewelry Stores

            Additional business information

            Additional Info:
            Tiffany & Company has requested that before filing a BBB complaint, consumers contact Cathy Bushman at cathy.bushman@tiffany.com.

            Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Tiffany & Company will resolve the matter for you in an expedient manner.
            See all additional business information

            Contact Information

            299 Oakbrook Ctr

            Oak Brook, IL 60523-1842

            Visit Website
            (630) 574-7900

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            299 Oakbrook Ctr, Oak Brook, IL 60523-1842
            BBB File Opened:
            5/4/2000
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Started Locally:
            1/1/1984
            Business Incorporated:
            8/1/1966
            Type of Entity:
            Corporation
            Alternate Business Name
            • Tiffany and Company
            Business Management
            • Mr. William Fulle, Director
            • Mr. Alessandro Bogliolo, President
            • Ms. Leigh Harlan, Corporate Secretary
            Contact Information

            Principal

            • Mr. William Fulle, Director
            • Mr. Alessandro Bogliolo, President
            • Ms. Leigh Harlan, Corporate Secretary

            Customer Contact

            • Mr. William Fulle, Director
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Seven months ago, I purchased a diamond bracelet from Tiffanys in Oakbrook, ******** to be gifted for Christmas to my future wife When I received the bracelet, it was all tangled up, and Tiffanys had no explanation. Then I had a resized, and was provided no follow up correspondences.I finally tracked down my property at the store, and the bracelet was supposed to be actually shipped to my address at that time, but wasnt The store repeatedly provided me with an accurate and misleading information about my property On Friday, July 5, 2024, I visited Tiffanys in Oak Brook Illinois to drop off the bracelet for a repair, Tiffanys immediately tried to charge me to repair the bracelet without even evaluating the piece professionally to see if the bracelet is definitive The manager eventually joins the conversation, and agrees to have the bracelet evaluated for defects by sending it to New York Today, July 10, 2024 I called Tiffanys and they could not tell me where the bracelet even was. The store eventually found my bracelet, and because they had never actually even sent it out.I called corporate, and there were no help. Corporate found that the Tiffany store falsely reported my concern, and claim there was a second repair.I returned to the Oakbrook store on July 10 and finally obtained the bracelet still broken I want the Tiffanys store to exchange the bracelet for a new bracelet since I just bought it You made it a seven months ago

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tisha E

            05/14/2024

            I dropped 8 pieces of jewelry off to be cleaned on 4/27/24. One of the charms was broken and I was told it would be $75 to put the charm back on the bracelet. The associate stated we no longer carry this charm. I said ill have my local jeweler repair it and opted just to have it cleaned. I called the store a week later for updates. I was told it was ready and will be shipped to me the next day. I received my jewelry only to realize my charm was missing. After making several attempts to contact the store, customer service and sending multiple emails the manager called me 6 days later. She stated she packed it herself and ensured it was in the bag. She proceeded to tell me there are 2 sides within the bag, as if I havent bought their jewelry for over a decade. She then tells me, I can send you out a a charm that looks similar to yours. I asked for photos first. The charm looked as if it was ran over several times. I declined the offer and proceeded to ask about my original charm. She told me, they would have to open an investigation and watch the cameras. And now we wait im sure one of the associated stole it.

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.