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          Find a Location

          CEFCU has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CEFCU

              5401 W Dirksen Pkwy Peoria, IL 61607-1188

              BBB Accredited Business

            • CEFCU

              100 Legion Rd Washington, IL 61571-2055

              BBB Accredited Business

            • CEFCU

              2424 W Iles Ave Springfield, IL 62704-4330

              BBB Accredited Business

            • CEFCU

              110 S 4th St Chillicothe, IL 61523-2245

              BBB Accredited Business

            • CEFCU

              3301 N Woodford St Decatur, IL 62526-2837

              BBB Accredited Business

            Business ProfileCEFCU

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            5401 W Dirksen Pkwy

            Peoria, IL 61607-1188

            Visit Website
            (309) 633-7000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.5/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/9/1988

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CEFCU is a full-service financial institution.

            Products & Services

            This company offers financial products and services.

            Business Details

            This is a multi-location business.

            Find a Location

            CEFCU has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CEFCU

                5401 W Dirksen Pkwy Peoria, IL 61607-1188

                BBB Accredited Business

              • CEFCU

                100 Legion Rd Washington, IL 61571-2055

                BBB Accredited Business

              • CEFCU

                2424 W Iles Ave Springfield, IL 62704-4330

                BBB Accredited Business

              • CEFCU

                110 S 4th St Chillicothe, IL 61523-2245

                BBB Accredited Business

              • CEFCU

                3301 N Woodford St Decatur, IL 62526-2837

                BBB Accredited Business
              Location of This Business
              5401 W Dirksen Pkwy, Peoria, IL 61607-1188
              BBB File Opened:
              8/9/1988
              Years in Business:
              87
              Business Started:
              1/1/1937
              Business Started Locally:
              1/1/1937
              Accredited Since:
              8/9/1988
              Alternate Business Name
              • Citizens Equity First Credit Union
              Business Management
              • Mr. Mark Spenny, President/CEO
              • Ms. Alycia Hightower, Vice President Human Resources
              Contact Information

              Principal

              • Mr. Mark Spenny, President/CEO
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              43 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/08/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              This bank is continuously reporting information to 3 different credit reporting agencies. I have no knowledge of this account or the information being reported. It is unlawful to report and data or information without my permission. I am protected from this by constitutional law, and this act is punishable up to $1000 per occurrence. This has been going on for a long time now and I just found out about it when I had someone look into my credit. I want them stopped and stopped for good.
              Read More
              Read 42 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Hogan T

              10/03/2024

              Cefcu screwed me and cashed a fraudulent checks after I informed them I had checks stolen in writing Jan 2020. I had asked that if anyone tried to cash my checks to call the cops..again..in writing. Cefcu not only cashed the checks for the thief. They also charged me overdraft fees on top of taking assets from other accounts to pay for the stolen checks. Cefcu cashed 5 checks before I could shut down all accounts. Cefcu wouldn't prosecute the thief either because her and her dad were cefcu account holders. Her dad being wealthy. When I tried to get help from cefcu they gave me the runaround making excuses and transferring me to different departments. I lost thousands of dollars and cefcu offered no help in fixing what they did.

              CEFCU Response

              10/04/2024

              Thank you for taking the time submit a review. Please consider sending us an email at facebook@cefcu.com so that we can inform the correct department of this situation.
              Read 17 More Customer Reviews

              Local BBB

              BBB of Central Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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