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Find a Location

Souders Construction has 1 locations, listed below.

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    Business ProfileforSouders Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/13/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    150 N Madison Ave, Greenwood, IN 46142-3631
    BBB File Opened:
    10/11/2017
    Years in Business:
    9
    Business Started:
    3/10/2015
    Business Incorporated:
    3/10/2015
    Accredited Since:
    10/13/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Souders Construction & Roofing, LLC
    Business Management
    • Mr. Doug Souders, Owner/member
    Contact Information

    Principal

    • Mr. Doug Souders, Owner/member

    Customer Contact

    • Mr. Doug Souders, Owner/member

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly M

    1 star

    10/03/2023

    This business has left us high and out since Christmas Eve of 2022. I had to move all furniture out of the way for them to do the little amount they did do. They left many things unfinished that I had to complete. Painting, cleaning carpets, sanding the walls, buying paint, painting. They replaced a door with one that was the wrong size and damaged. They damaged our wall and the door itself was damaged. We have been in contact with **** the owner trying to rectify the situation with no solution. He makes open promises to complete work and it never gets done. I would not select a star if it wasn't required. He kept money for things that were not completed.

    Souders Construction Response

    10/05/2023

    This date of 12/24/22 is misleading. That was when the homeowner had a pipe burst and water damage occur. Souders met the homeowner's insurance adjuster on 1/30/23. Souders performed work in late April of 2023 at the request of the homeowner. We were waiting on the customer and their insurance company to come to a decision on scope of work so we could proceed. The customer then requested a final invoice and that they wanted to move on without Souders Construction. Souders Construction billed the customer for:- inspection / meeting the adjuster - writing an estimate - replacing a door (the door was brand new with a couple scratches noticed at the homeowner's house in which they instructed us they were not worried about the small scratches and to proceed)- drywall repair in foyer - ceiling drywall and insulation in garage

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