Business ProfileforWhatever It Takes Transmissions And Parts, Inc.

I purchased a pump and Bell housing from whatever it takes on **** with a core. Or first issues were with the core. They refused to refund the core because they said we didn't pay them two transactions one for the core and one for the bell housing even though we didn't get two transactions and we got a message they would send the core fee once the core arrived on their end. Our second issue is the part wasn't refurbished and didn't work. We contacted them and they told us it was something our mechanical did, that there is nothing wrong with the part. So we asked if we could return it and get a refund. The part was received by whatever it takes and they never contacted us or refunded us. I contacted them via email and messaged them over **** and still no response. Then I called them and they said the part they got back wasn't the one they shipped to us. It didn't have new parts installed or their stamp. I said well it didn't work so that explains why. She said we won't refund you for a part we didn't send you. It is the part they sent I don't have pump and Bell housing sitting around my garage to ship out. They are refusing to acknowledge this is their mistake and we are out $520. Not to mention the truck is still not working because their pump and Bell housing caused more damage then the transmission has to start.All we want is a refund. Their communication is terrible, and their part is defective. It's on them to resolve this issue. I have saved all our communication via email and **** as proof of the conversations.