Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

JP Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJP Auto Sales

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    717 Gulf St., Lake Charles, LA 70601
    BBB File Opened:
    4/9/2019

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hope R

    1 star

    04/23/2024

    I got my 2011 Yukon February 23rd 2024 from JP Auto Sales in Lakecharles. I put $2,800.00 down on my vehicle, and pay $310 every two weeks as a “note.” Ever since it has broken down 4+ times, the first time it sounded like a diesel, was smoking, “running hot” etc. I called, he said okay, “can you make it here without a tow truck?” I said “no, I don’t think so but I’ll try.” I get there and he’s screaming and yelling at me asking me why I didn’t get a tow truck, why I drove it to his office, it was maxed out overheating as it shows in the pictures so he was mad… needless to say they “fixed it.” This was not even a week of me having it. IT IS NOT FIXED AND IS STILL DOING THE SAME THING. 04/22/24 I was driving and BOOM… breaks down again… smoking through my vents, over heating, car won’t drive, sounds like a diesel, I call, he said to bring it to this shop, and they’ll take a look at it, but the bill is on you… NO MAAM!!! I think not.  It also jumps or “sticks” every single time I press the brake or gas pedal, making my vehicle either not go, or making it feel like I got rear ended. These pictures shown are from literally driving half a mile, not even. Every single time I go over ANY bridge, it shuts down… Keep in mind, they threw this dash on to make me think the original wasn’t busted, ALL of the seats are ripped, torn, or shredded… one armrest is broken, and the third row seats that they put in this Yukon don’t even match this Yukon. I’m down money, a vehicle to drive, the owner is nothing but (money, money, money)… even after he PROMISED me that they don’t sell junk vehicles, took me for a ride in the one my neighbor had, but it too had issues and so he repossessed it and told them they could have it back if they paid repo fee and two notes… even after they put money into it to fix it… AND when we got back from this “ride” he pointed at a car he had for sell and said “now, don’t buy that one, it’s junk… but only if you want to.”

    Local BBB

    BBB of Southwest Louisiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.