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          Find a Location

          Semrush, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Semrush, Inc.

              800 Boylston St Ste 2475 Boston, MA 02199-8051

            • Semrush, Inc.

              701 Brazos St Austin, TX 78701-3258

            • Semrush, Inc.

              7 Interplex Dr Feasterville Trevose, PA 19053-6927

            • Semrush, Inc.

              1900 Market St Fl 8 Philadelphia, PA 19103-3527

            • Semrush, Inc.

              3838 Oak Lawn Ave Dallas, TX 75219-4520

            Business ProfileSemrush, Inc.

            Marketing Software
            Multi Location Business

            Additional business information

            See all additional business information

            Contact Information

            800 Boylston St Ste 2475

            Boston, MA 02199-8051

            Visit Website
            Email this Business
            (855) 814-4510

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Semrush is an online visibility management SaaS platform used by digital marketers worldwide.

            Business Details

            This is a multi-location business.

            Find a Location

            Semrush, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Semrush, Inc.

                800 Boylston St Ste 2475 Boston, MA 02199-8051

              • Semrush, Inc.

                701 Brazos St Austin, TX 78701-3258

              • Semrush, Inc.

                7 Interplex Dr Feasterville Trevose, PA 19053-6927

              • Semrush, Inc.

                1900 Market St Fl 8 Philadelphia, PA 19103-3527

              • Semrush, Inc.

                3838 Oak Lawn Ave Dallas, TX 75219-4520

              Location of This Business
              800 Boylston St Ste 2475, Boston, MA 02199-8051
              Email this Business
              BBB File Opened:
              9/29/2022
              Years in Business:
              12
              Business Started:
              10/10/2012
              Business Started Locally:
              9/19/2018
              Business Incorporated:
              10/10/2012
              Type of Entity:
              Corporation
              Number of Employees:
              1406
              Alternate Business Name
              • Semrush Boston
              Business Management
              • Mr. Dmitry Melnikov, President
              • Mr. Oleg Shcegolev, CEO
              • Ms. Maria Ogo, Marketing Manager
              Contact Information

              Principal

              • Mr. Dmitry Melnikov, President
              • Ms. Maria Ogo, Marketing Manager

              Customer Contact

              • Mr. Dmitry Melnikov, President
              • Ms. Maria Ogo, Marketing Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/19/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Cancelled account on 8/30. Was billed additional month. Tried to dispute, however would not give a refund because customer service says they did not receieve my cancellation and I don't have proof. I believe this was an issue on their end, but they would not honor the cancellation. I tried to speak to someone over the phone, but per their policy, they don't honor refunds after 7 days. They are insisting I opened the email, but did not cancel the account.
              Read More
              Read 14 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kevin L

              08/26/2024

              I purchased the Semrush Guru package on July 24th of last year. This year, they automatically renewed the subscription without providing any prior notice. The only communication was an subscription success email that went directly to my spam folder.On August 19th, I reached out Semrush team to report this issue. Their response is you can only get back your money after 7 days you pay according to our policy. This is so unacceptable that I didn't get any of the renewal message.I emailed that I am willing to pay 1 month but need GET MY MONEY BACK of the remainning 11months. And they said I MUST INFORM YOU THAT NO EXCEPTIONS CAN BE MADE. How could yopu work with such a dishonest company? They deliberately don't want you know in advance, just to wait for 7 days after the renewal to cheat you out of your money. They know that many companies' payment processes are complicated and long, and they want to take advantage of you and teal your money. BE CAREFUL!
              Read 6 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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