Business ProfileforThe Plumbing Academy Inc

I had signed up for the Tier 4 class which ended for me in April 2024. The school itself worked for me as far as how they designed the homework and tests but I found their late policy very strict, especially with the fact that most plumbing companies have late nights here and there. Fast forward to the end of the second semester when I was supposed to take my final exam. I found myself in a situation that I knew I was going to be late to the final exam so I contacted the Auditer before the class started to let them know I was going to be late for the exam. Their response was It's Exam night. This is the Exam ******* you will not be let in after 6pm. I will was unable to take the exam and when my final report card came in via email I was told I didnt meet the criteria to pass (>70% overall grade) and that I would have to retake the Tier. Although the email said they would help me out with the retake process, I have contacted them multiple times and have gotten no response from anyone at the Plumbing Academy. Now I am setback a year from getting my license and its pretty disappointing that a school like that is quick to charge you $1600 for a class and not follow up with any help a student needs for their future and profession