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Zacharin Consulting has 1 locations, listed below.

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    Business ProfileforZacharin Consulting

    Financial Consultants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5281 Talbots Landing, Ellicott City, MD 21043
    BBB File Opened:
    5/9/2019
    Years in Business:
    6
    Business Started:
    8/13/2018
    Contact Information

    Principal

    • Ms. Natalia Alekseyevna, Owner

    Customer Contact

    • Ms. Natalia Alekseyevna, Owner

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Frances L

    1 star

    03/30/2023

    BEWARE! VERY POOR EXPERIENCE! Working with Natalia Zacharin was a huge waste of time and money along with massive frustration. For Q1 & Q2 of 2022, we engaged in CFO services and every meeting was a mess. Our financial data was consistently wrong with profits and margins all over the place which does not happen month over month in our business. It became blatantly apparent that Natalia was not looking at our financials when there was a large Amazon payment mistakingly tripled in one month. When we took over our books in February of 2023 we found a massive amount of errors. One error specifically, Zacharin Consulting entered an invoice twice by switching the last two numbers which resulted in an overpayment that cost us up to $9500. Along with this there were many invoices and credits not entered correctly which created a web of mistakes and confusion. Our top vendor accounts were upside down with past due invoices and incorrect credits entered. A large amount of open invoices on our aging report that were paid but not reconciled. Not only did I have to put in many hours to clean up the issues, we also had to pay another bookkeeper to redo January and February 2023. I can only imagine the mistakes and errors that were made in our 2022 books. Zacharin Consulting was responsible for managing the A2X software that was mapped incorrectly and had large differences in sales of up to $40 - 50K on our website and around the same amount for retail. A2X and our new bookkeeper had to conduct an audit to address and fix these issues. Over five months ago, Natalia overcharged us over $1000 and processed the invoice in our books under her personal name not business name which lead to an over payment. She has yet to return the funds even though she said that she that would (in-writing) on various occasion.

    Zacharin Consulting Response

    04/11/2023

    Thanks for sharing your experience with us. 1. The books had errors when we began working with them, which we repeatedly worked to fix. I began running the CFO meetings in May. We were repeatedly asked to make revisions, not related to errors. All accounts were reconciled with the bank statements and closed according to GAAP standards each month. 2. The overpayment happened when we changed the scope of work and you were immediately made aware of it. We refunded the amount and can see that the check has cleared our account. 3. All invoices were from our business, not personal. Our team has gone above and beyond to deliver exceptional service and experience for you. We wish you all the best in your future endeavors.

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