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Find a Location

Ourisman Chevrolet Of Baltimore, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOurisman Chevrolet Of Baltimore, LLC

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.63/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2023

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business offers sales and service for new and used vehicles.

    Business Details

    Location of This Business
    6633 Security Blvd, Pikesville, MD 21207-4011
    BBB File Opened:
    11/21/2017
    Years in Business:
    7
    Business Started:
    2/13/2017
    Business Incorporated:
    2/28/2017
    Accredited Since:
    1/20/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of NW10006447 for this business, issued by Motor Vehicle Administration. The expiration date of this license is 1/26/2025.

    These agencies may include:

    Motor Vehicle Administration

    6601 Ritchie Hwy NE

    Glen Burnie MD 21062

    (410) 768-7000

    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Ourisman, President/CEO
    Contact Information

    Principal

    • Mr. Robert Ourisman, President/CEO

    Customer Contact

    • Mr. Robert Ourisman, President/CEO
    • Mr. Ed Wheaton, COO
    • Mr. Aaron Spicer, Corporate Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RONALD S

    1 star

    04/26/2024

    STRAIGHT TRASH-AVOIDS PHONE CALLS-DONT FIX VEHICLES WHEN THEY HAVE ISSUES FROM THE TIME OF PURCHASE-CUSTOMERS HAVE TO GO TO THE DEALERSHIP IN PERSON TO SPEAK TO THE MANAGERS

    Ourisman Chevrolet Of Baltimore, LLC Response

    05/01/2024

    Thank you for taking the time to share your feedback with us. We take your concerns regarding our  communication and quality of service seriously. Our top priority is excellent customer service, and we are committed to identifying a solution to your satisfaction.

    Our General Manager, Mike C****, reached out to you personally to address the above concerns. We are grateful for the second chance and have scheduled an appointment for your vehicle at our Chrysler Dodge Jeep Ram of Bowie location, with your permission. We look forward to getting you and your vehicle back on the road with confidence.

    If you have any further questions or concerns, please contact our General Manager directly at ****@OurismanCars.com. Thank you for helping us improve our services.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

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