Business ProfileforPerfect Painters & More, Inc.

On 10/17/24, I met with Ryan from Perfect Painters & More to discuss painting projects. He prepared a quote for $900 to include painting walls, ceilings, trim and doors of a hall bathroom, a ceiling in the laundry room and a ceiling in a bedroom. A $300 deposit was submitted to Ryan and work was scheduled for Nov. 8, but the Project Manager, Antonio, called on Nov. 7 and stated Perfect Painters couldn’t complete the projects on Nov. 8, so the projects were rescheduled to 11/13/24. On 11/13/24, the painter, John, said he would have to return to complete all the projects because he couldn’t complete them in one day. I informed him that I previously spoke with Antonio and due to upcoming inspections, we weren’t able to reschedule for him to complete all the projects. However, we were okay if the painter would complete the bathroom project, which includes painting the walls, ceilings, trim and door as per the contract. So, at 11:21 am, Ryan sent a text (see below) that $100 would be deducted from the bill, which means the remaining balance would be $500 ($900 - $300 - $100). “Good morning, this is Ryan with Perfect Painters & More. I was informed you are not having the ceilings painted in the bedroom and laundry room. We’ll be reducing your project balance by $100.00.” The painter was able to paint the bathroom walls and ceiling, but wasn’t able to paint the bathroom trim and doors because he had to leave, which was ~ 2:30 pm. Since the bathroom trim and doors were not completed as per the contract, we’re requesting Perfect Painters to adjust the bill and resubmit a final invoice with the address to submit final payment since we cannot access their link due to error messages. The request is not unreasonable and should be quickly resolved without wasting time with staffing and communication issues.