Business ProfileforExpress Auto Finance

Purchased my vehicle from express auto 03/2023. My vehicle has been in Service A total of eight times. Multiple issues has happened Mechanically With Dkystra, muffler man and also directly express auto. A few occasions happened 1 when the vehicle was with muffler man. The mechanic placed the tires on extremely tight that cause the tire to lock up and break every lug nut while driving down the road that caused severe damage to the front end of my vehicle causing the vehicle several issues since the accident the vehicle was towed to express who performed the work but only did the minimum to allow the car to run the completed work not properly done leaving me on the side of the road as parts was not added and also missed. I requested a mechanical trade for the vehicle and was denied The vehicle has has several engine concerns relating to leaking compartments that still has not been addressed after having the vehicle taken in on account of constant burning smells and the car stalling out while driving. last time the vehicle was serviced it was taken to express on 09/24/24 I expressed to the service manager all the previous issues that has been going on with the vehicle the manager set an apt to come to the service once again as the engine concern and now transmission concern was a factor, these issues was suppose to have been addressed previously with ( Dkystra)and the work was not approved. Needing a resolution to the Issues the car was having I took the vehicle to express as requested on 09/24/24 I was informed an oil change was done and a seal was placed that could be the reason for the issues manager advised that if the issue still occurs that the vehicle can traded under a mechanical trade since then nothing has changed the manger has lied several times not solving the issues or trading the vehicle leaving me to continue to pay for an unsafe vehicle and has used the excuse that I am driving the vehicle as a reason not to do a mechanical trade or fix the vehicle