Business Profilefor1st Class Moving, Inc.

We hired ******* Moving for our move from ** to ** and they contracted out our move to 1st Class Moving in MN. The whole experience was TERRIBLE. When the packers arrived they literally threw things in boxes without packing materials or any care taken. Heavy items (a welder) was thrown on top of fragile items. Needless to say we had about $10000 worth of damage to our goods. In addition half way through the "packing" the supervisor told us that the estimate was wrong and they would have to charge us what amounted to another 50% on top of our quote. They had us over a barrel. We were closing on our home and had to move out that day so we were forced to pay. They also had us sign for insurance which they told us was INSURANCE that would give us up to $12000 worth of coverage should anything need to be replaced. When the items were delivered to us heavy boxes were stacked on top of light boxes which collapsed on top of each other and things were literally thrown into our storage unit. The supervisor was supposed to email us the *** of the inventory list which he never did despite asking multiple times. We had taken pictures on our phones luckily. When we went through our goos and ascertained all the damage we got quotes which we were required to do and sent those with photographs to the "insurance company" and were told they only offer .60 per lb of damage. So why on earth would we need to get quotes! We are more than angry about this moving company and how they packed our items and the total lack of care taken with our move. They are fraudsters and scammers and should not be able to remain in business based on our experience and the experience of many others we have now spoken to.