Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ameriprise Financial has 389 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ameriprise Financial

      5221 Ameriprise Financial Ctr Minneapolis, MN 55474-0052

    • Ameriprise Financial

      3425 S Washington St Ste A Grand Forks, ND 58201-7101

    • Ameriprise Financial

      4610 Amber Valley Pkwy S Fargo, ND 58104-8621

    • Ameriprise Financial

      1351 Page Dr S Ste 200 Fargo, ND 58103-3536

    • Ameriprise Financial

      8400 Normandale Lake Blvd Ste 950 Minneapolis, MN 55437-3843

    Business ProfileforAmeriprise Financial

    Financial Planning Consultants
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ameriprise Financial, previously known as IDS Financial and American Express Financial Advisors, offers personal financial plans and the products to support them, including, but not limited to: Mutual funds, certificates, life insurance, annuities, IRA accounts, limited partnerships, management and fiduciary services for pension and employee benefit plans to individuals, and business firms throughout the country. Persons interested in a particular segment of the company should contact the company for more information.

    Business Details

    This is a multi-location business.

    Find a Location

    Ameriprise Financial has 389 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ameriprise Financial

        5221 Ameriprise Financial Ctr Minneapolis, MN 55474-0052

      • Ameriprise Financial

        3425 S Washington St Ste A Grand Forks, ND 58201-7101

      • Ameriprise Financial

        4610 Amber Valley Pkwy S Fargo, ND 58104-8621

      • Ameriprise Financial

        1351 Page Dr S Ste 200 Fargo, ND 58103-3536

      • Ameriprise Financial

        8400 Normandale Lake Blvd Ste 950 Minneapolis, MN 55437-3843

      Headquarters
      5221 Ameriprise Financial Ctr, Minneapolis, MN 55474-0052
      BBB File Opened:
      2/1/1963
      Years in Business:
      130
      Business Started:
      6/29/1894
      Business Started Locally:
      6/29/1894
      Alternate Business Name
      • Ameriprise Financial
      • Ameriprise Financial Services Inc
      • Amerilife Financial
      • Ameriprise - Delano
      • LFP Consulting LLC
      • Amerilife Financial Group
      • Riversource Investment
      • RiverSource Life Insurance Company
      Business Management
      • Jim Cracchiolo, CEO
      • Scott Meyer, Manager
      • Val Hovland, Client Relations
      • Mary Jo Olson, Legal Assistant Report Contact
      • Brian Pietsch, VP of Government & Community Relations
      • Suzanne Taylor, Counsel
      • Tracy Hall, Community Relations
      • Debi Lucke, Compliance Manager
      • Teri Verduyn, Financial Advisor
      • Craig Zavalney, Manager
      • Chuck Merck, Financial Advisor
      • Nicole Wolla, Financial Advisor
      • Thomas Boerger, Owner
      • David Schlafman, Owner
      • Michael Borland, Owner
      • Greg Toohey, Senior Director
      • Jason Bauerly, Owner
      • Mark Bollum, Owner/Manager
      • Benjamin Auckenthaler, Owner
      • Jeffrey Angel, Manager
      • Jay Dobbs, Owner/Manager
      • Jason Dreger, Owner
      • Mark A Gabriel, Manager
      • Brian MacDonald, Owner/Manager
      Contact Information

      Principal

      • Debi Lucke, Compliance Manager
      • Teri Verduyn, Financial Advisor
      • Craig Zavalney, Manager
      • Chuck Merck, Financial Advisor
      • Nicole Wolla, Financial Advisor
      • Thomas Boerger, Owner
      • David Schlafman, Owner
      • Michael Borland, Owner
      • Greg Toohey, Senior Director
      • Jason Bauerly, Owner
      • Mark Bollum, Owner/Manager
      • Benjamin Auckenthaler, Owner
      • Jeffrey Angel, Manager
      • Jay Dobbs, Owner/Manager
      • Jason Dreger, Owner
      • Mark A Gabriel, Manager
      • Brian MacDonald, Owner/Manager
      Additional Contact Information

      Fax Numbers

      • (612) 678-1168
        Other Fax
      • (701) 492-2336
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MILES M

      5 stars

      11/15/2024

      I'd like to send kudos for the administrator, ********* ****** (see her location and phone below), for my financial manager, *** ******** in **********, **. She does a wonderful job and, given my career experience with customer service and support, she is definitely 10 out of 10 for the quality of her service. The reason I'm posting on the BBB site is two-fold: she intercepts everything that goes to ***, so I can't advise him without her knowing, and I want the executives in your organization to know about an outstanding member. Kudos to *********!********* M. ****** ************** Manager Ameriprise Financial Services, LLC ********************************************************************************************************* Office: ************

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.