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Find a Location

C B D Kratom has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • C B D Kratom

      3161 Morganford Rd Saint Louis, MO 63116

    • C B D Kratom

      13035 Olive Blvd Creve Coeur, MO 63141-6173

    Business ProfileforC B D Kratom

    CBD Products
    Multi Location Business

    Additional business information

    Advertising Review:

    In November 2022, it came to the attention of BBB that CBD Kratom’s website: shopcbdkratom.com made the following claims, including, but not limited to: health benefits and environmental claims, CBD in food which is not approved for humans or animals by the FDA, marketing as a dietary supplement, products being organic and participating in interstate sales.                                          

    According to BBB Code of Advertising, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. 

    BBB asked the business to provide certification, to modify, substantiate or discontinue its advertising claims.  The business spoke with BBB and provided documentation that it is certified to the USDA organic regulation 7 CFR Part 205 but failed to substantiate or modify any other advertising concerns brought to its attention. 

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    C B D Kratom has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • C B D Kratom

        3161 Morganford Rd Saint Louis, MO 63116

      • C B D Kratom

        13035 Olive Blvd Creve Coeur, MO 63141-6173

      Location of This Business
      3161 Morganford Rd, Saint Louis, MO 63116
      BBB File Opened:
      2/7/2018
      Years in Business:
      8
      Business Started:
      4/28/2016
      Business Started Locally:
      4/28/2016
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. David Palatnik, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Faye R

      1 star

      06/17/2023

      DI NOT BUY FROM SOHO CBD KRATOM STORE- UNETHICAL & DECEPTIVE BUSINESS PRACTICES. SALESPERSON LIED CONTINUALLY ABOUT THE PRODUCT, TRIED TO AVOID ME WHEN I RETURNED & TOLD ME NO RETURNS OR EXCHANGES & THEN LIED AGAIN ABOUT WHAT SHE TOLD ME. I AM A PROFESSOR OF BUSINESS ETHICS & THIS WAS AN OUTRAGEOUS & UNACCEPTABLE ENCOUNTER ESPECIALLY AS IT DEALT WITH HEALTH.

      Local BBB

      BBB Serving Greater Missouri & Southern Illinois

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