Business ProfileforReinhold Electric

I hired the technicians for a job that lasted about 2 hours on September 20th, 2024. When I got the bill on the October 9th I was charged for 3 and a half hours totaling ****** with labor specifically being 3.5 hours at 125 an hour, which made it ******. The amount made little sense to me so I gave the company a call and they explained that the labor includes drive time. The thing here is that I live 2.1 miles according to maps. They said they charge to and from the customer's house, going back and forth form house to the office. After speaking with them decreased the time by a half hours worth, but the pricing still seems really unreasonable being charged for labor 125 including the drive time seemed excessive. I let them know today I was filing this complaint against them. It seems usually to me that the electrician would go back and forth between each customer and the office. Invoice date is September 23rd and invoice number is 313442

It is worth mentioning that at some point during the job, the person who came did not have a supply on hand he needed for the job, so he did go back to the office and come back. During that he did not mention specifically that he was leaving, he said he would be grabbing something. That would have been roughly a half an hour.  This was part of the 2 and a half hours for the labor.