At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 11796 Westline Industrial Dr, Saint Louis, MO 63146-3402
- BBB File Opened:
- 4/24/2020
- Years in Business:
- 16
- Business Started:
- 3/26/2008
- Business Incorporated:
- 3/22/2007
- Accredited Since:
- 1/19/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Advantage Consumer Directed Services, LLC
- Advantage Homecare
- Hours of Operation
Primary
- M:
- 8:00 AM - 4:30 PM
- T:
- 8:00 AM - 4:30 PM
- W:
- 8:00 AM - 4:30 PM
- Th:
- 8:00 AM - 4:30 PM
- F:
- 8:00 AM - 4:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- John Bosen, President
- Jason Pokorny, Operations Director
- Contact Information
Principal
- John Bosen, President
- Jason Pokorny, Operations Director
Customer Contact
- John Bosen, President
- Jason Pokorny, Operations Director
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
BK S
1 star09/07/2024
Advantage Home Care Response
09/11/2024
To respect your privacy, we have chosen not to use your name in this response. We were concerned to hear about your allegations of discrimination and falsification of documents, especially since we are deeply committed to being an Equal Opportunity Employer. Our business is built on these core values, and our team reflects the diverse communities we serve.
In light of the seriousness of your claims, we conducted a thorough internal investigation. We found no evidence of wrongdoing. On the contrary, it was revealed that two of our team members made extra efforts to arrange transportation for you to and from a clients home. You chose not to accept these offers.
We understand that transportation issues can be frustrating, but it's crucial for us to provide timely and effective services to our clients, who rely on us for their needs. We regret that this situation has led to false allegations and questioned our organization's integrity
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