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            Business ProfileParty Safari

            Party Facilities

            Contact Information

            5324 Lakeland Dr

            Flowood, MS 39232-6189

            Visit Website
            Email this Business
            (601) 992-5111

            Customer Reviews

            1.4/5

            Average of 10 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            5324 Lakeland Dr, Flowood, MS 39232-6189
            Email this Business
            BBB File Opened:
            8/22/2016
            Business Management
            • Mr. Zach Smith, Owner
            Contact Information

            Principal

            • Mr. Zach Smith, Owner

            Customer Contact

            • Mr. Zach Smith, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/21/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Took my daughter there for her birthday. Paid for 2 speed race rides. Went back after filling out the waiver and the guy got my girls set up for a ride. Told me that he was running the adult ride first then they would ride, as they were an intermediate ride. The first ride was over and a whole group of like 10 came through and he put them in and took them back. We asked why we were not riding yet and he just said something was wrong with our waiver. I went to the front desk to find out what the deal was and to ask for a refund as we had already been there waiting nearly an hour. The first girl I spoke to said she cant authorize a refund but she would get the person who could. The manager, came out and instead of explaining to me the problem told me they cant give me a refund. I paid cash. She seemed very authoritative and rude about it. I just want my money back.
            Read 1 More Complaints

            Customer Reviews

            10 Customer Reviews

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            Most Recent Customer Review

            Riette P

            09/14/2024

            The owner at Party Safari is very rude. Weve hosted one party here, I had to nag the staff to get the room ready. They were 30min late and could not care less. We attended another party here with friends and they were an hour late with getting their party room together. I spent $20 in the game room with my son and he won 500 tickets on the dice roll. The card only read 95 tickets in the end. I asked them to fix the issue and the owner brushed me off and said no. Several games arent working right. Literally the worst service. I get that its a fun place for kids but when the owner is disrespectful and making money off my kid and friends kids without even considering helping with their rip-off toy rewards at the end of the day then they wont be receiving our service anymore. Theres probably a reason they dont have any review pages on social media.
            Read 9 More Customer Reviews

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            BBB Serving Mississippi

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