Business ProfileforBell Partners, Inc.

Dear Bell Partners Company,I am writing to dispute the deductions made from my security deposit for Legacy North Apartment ******, which I vacated on August 31, 2024.Background:1). Returned apartment key on August 31, ******). Leasing office stated deposit would be returned within 5 business days.3). Received deposit check for $335.52 on October 15, 2024, with unclear deductions of $164.48.Concerns:1). Lack of Itemized Deductions: No itemized list of deductions was provided, violating Texas law (***************************************************************************************************).2). Unexplained "Touch-up Paint" Deduction: $100 was deducted for "touch-up paint" (as mentioned by ****** ********, an Accounting Manager), without any explanation or evidence.3). Apartment History: The apartment had severe mold in May and was flooded by hurricanes in June/July. Extensive repairs by maintenance and third-party teams were still incomplete (including unpainted areas) when I vacated on August 31.Request:I request the following:1). An itemized list of deductions with descriptions of damages.2). Pictures of the apartment before and after repairs.3). Receipts for materials and labor.4). Clarification on the "touch-up paint" deduction, including the location and extent of the work.Texas Law Compliance:As per Texas law, landlords must:1). Return security deposits within 30 days.2). Provide an itemized list of deductions with descriptions of damages.3). Only charge for abnormal damage, excluding normal wear and tear.I look forward to your prompt response and resolution.Sincerely,J