Business ProfileforThe Remodeling Company

The Remodeling Company is a scam. I had my initial appointment with *****. He was incredibly helpful, especially while spending money with their company. As an aside, this company is hugely overpriced, but I went with them because of their supposed reputation. Once I signed the contract, *** who is part owner of this company, took over my job. I must have called and emailed *** a good 20 times with no response. Very unprofessional. Also, the work is contracted out so it isnt even their company that does the work. I had 6 double hung windows, a sliding glass door, and a fence installed. Three out of six of my windows dont keep the moisture out and the fence is a freaking disaster. Since the workers were not supervised, they did such a unprofessional job. When they were done with my fence, they left all the price tags on all of the wooden planks in the fence and never removed them, the gate doesnt work properly, there were nails sticking out, and there is a section that is not straight. I should not have to tell the workers that I dont want nails sticking out of my fence; they used the wrong length for their nails. I had to have the company come back and shave down and smooth out all nails that went through the fence. They had to come back twice. Lastly, for three weeks this company left their extra materials at my house as if I had a place to store them. I had no point of contact to communicate my concerns above because I was never given one. The only thing this company is good for is accepting your payment. I am hugely dissatisfied and will NEVER recommend or use the Remodeling Company in the future.

Thank you for taking the time to give us feedback.Though we can not change your experience at this time, we will have a production meeting to discuss the issues and make corrections to ensure future clients do not have your same experience. We pride ourselves on giving our clients the ******* Like" experience. We work hard on our policies and procedures to make sure we don't just meet but that we exceed our client expectations. Clearly, we fell short on your project. Again, thank you for taking the time to give us feedback.